
Contact us
We welcome questions and feedback, and strive to respond to queries as soon as possible.
For Exploration and other enquiries please contact Shell Namibia Upstream B.V.:
- Email: General-Public-Enquiries-Namibia@shell.com
- Telephone: +264 (0)83 330 0054
For Shell Service Stations & Shell Lubricants please contact Vivo Energy Namibia:
- Postal address: P. O. Box 110, Windhoek, Namibia
- Email: CustomerServiceNamibia@vivoenergy.com
- Telephone (Head Office reception): +264 (0)61 270 1111
- Telephone (Customer Service): +264 (0)80 002 1021
Please note, Shell Namibia Upstream has a confidential, free-of-charge Community Feedback Procedure. If you have a question, complaint or any other feedback about the exploration activities of Shell or its contractors in Namibia, please contact us via the email address above, and we will respond to your query promptly.