How to get in touch with Shell or Vivo Energy Namibia.
We welcome questions and feedback, and strive to respond to queries as soon as possible. There are two main ways to get in touch with us:
For Shell Service Stations & Shell Lubricants please contact Vivo Energy Namibia:
Postal address: P. O. Box 110, Windhoek, Namibia
Telephone: +264 (0)61 270 1111 (Head Office reception)
Telephone: +264 (0)80 002 1021 (Customer Service)
For Exploration and other enquiries please contact Shell Namibia Upstream B.V.:
Postal address: P. O. Box 5066, Ausspannplatz, Windhoek, Namibia
Telephone: +264 (0)83 330 0054
Please note, Shell Namibia Upstream has a confidential, free-of-charge Community Feedback Procedure. If you have a question, complaint or any other feedback about the exploration activities of Shell or its contractors in Namibia, please contact us via the email address above, and we will respond to your query promptly.
More in about us
Meet the people who get Shell in Namibia moving: introducing Shell Namibia Upstream and Vivo Energy Namibia.
At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct, and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations.